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SNS Integration intermittently falls into failed state


SNS Integration status intermittently changes from "Active" to "Failed".


SNS Integration status changes to failed state even though no configuration changes occurred.  The integration show the following error message: "This integration is not reporting properly. Check the credentials and try submitting a test". 


The SNS Topic used by the SNS Integration has consecutively throttled too many times.


Edit and save the SNS Integration configuration without making any changes.

Please contact support@evident.io if this problem occurs frequently.

  • 68
  • 14-Dec-2017